Be the voice that makes a difference. Do you love connecting with people and helping them solve problems? You'll handle customer enquiries via phone and email in Mandarin and English, and resolve customer issues with professionalism, empathy, and a focus on first-time resolution.

- Fluent in spoken and written Mandarin and English - SPM, Diploma or Degree in any field - Positive, resilient, and comfortable in a fast-paced contact centre / BPO environment - Able to work on-site in KL Sentral and on rotating shifts