STERRY is looking for a proactive and customer-focused Inbound Customer Support Representative to manage incoming calls and inquiries for e-commerce, public relations, and marketing services.

- Answer inbound calls - Respond to inquiries related to products, online orders, and services - Assist with order tracking, returns, exchanges, refunds, and account inquiries - Handle client inquiries regarding marketing or PR services - Collaborate with the E-commerce, Marketing, PR, and Operations teams - Meet customer service performance metrics